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Disability Hearing by Phone or Online Video

SSA holds disability hearings in person, by agency video, by online video on Microsoft Teams, or by phone. Online video only happens if you agree in writing on form HA-56, which comes with the notice about the ways to attend. You can change your choice by contacting your hearing office.

Online video hearing (Microsoft Teams)

After you request a hearing, SSA sends a Notice of Ways to Attend a Hearing with form HA-56. Return it as the notice explains. Requesting the hearing online is not the same as agreeing to an online video hearing.

Phone hearing

A phone hearing is audio only. The hearing office calls you at the scheduled time. Keep your file, medication list and notes nearby, and use a place where you will not be interrupted.

Changing the format

Call or write to the hearing office handling your case as soon as possible. Waiving your right to appear in person entirely is a different thing, done with form HA-4608.

Frequently asked questions

Is a phone hearing less likely to be approved?

SSA does not publish approval rates by hearing format. The judge applies the same rules in every format.

What platform does SSA use for video hearings?

Microsoft Teams, for online video hearings from your own device.

Related

The hearingWhat to expectFormsHA-56, HA-4608
Sources: SSA: Online video hearings · SSA: The appeals process