The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code 025

Pago Pago, AS Social Security Office

The Social Security office in Pago Pago is at 1 Utulei Road, Centennial Building 3rd Flr Suite 302, Pago Pago, AS 96799. Phone: (855) 602-5033. Hours: Monday to Friday, 8:30 AM - 3:30 PM. If you appeal a disability decision, your hearing goes to the Honolulu hearing office (about 9.4 months on average).

Address, phone and office hours

Address1 Utulei Road, Centennial Building 3rd Flr Suite 302
Pago Pago, AS 96799
Phone(855) 602-5033
Fax(833) 950-2424
Monday8:30 AM - 3:30 PM
Tuesday8:30 AM - 3:30 PM
Wednesday8:30 AM - 3:30 PM
Thursday8:30 AM - 3:30 PM
Friday8:30 AM - 3:30 PM
Saturday–SundayClosed
SSA office code025

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Pago Pago office

SSA lists the Pago Pago field office among the offices served by the Honolulu Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeHonolulu, HI(855) 601-2479 Ext. 31381
Average processing time9.4 mo287 days · national 8.6 mo
Approval rate at hearings68%FY 2026 · national 58%

Before the hearing, the medical decision is made by Federal Disability Office - Guam. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Pago Pago Social Security office?

The Pago Pago, AS Social Security office phone number is (855) 602-5033 and its fax is (833) 950-2424. SSA's national line is 1-800-772-1213.

What are the hours of the Pago Pago Social Security office?

Monday to Friday, 8:30 AM - 3:30 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Pago Pago?

1 Utulei Road, Centennial Building 3rd Flr Suite 302, Pago Pago, AS 96799.

Where are disability appeal hearings held for the Pago Pago office?

SSA lists the Pago Pago field office among those served by the Honolulu Hearing Office (Honolulu, HI). Its average processing time is about 9.4 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.