The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Arkansas › West Memphis › 202 Shoppingway Blvd

Social Security field office · code 704

West Memphis, AR Social Security Office

The Social Security office in West Memphis is at 202 Shoppingway Blvd, Suite B, West Memphis, AR 72301. Phone: (866) 627-6994. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Memphis hearing office (about 9.5 months on average).

Address, phone and office hours

Address202 Shoppingway Blvd, Suite B
West Memphis, AR 72301
Phone(866) 627-6994
Fax(833) 950-2692
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code704

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the West Memphis office

SSA lists the West Memphis field office among the offices served by the Memphis Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeMemphis, TN(866) 348-5830
Average processing time9.5 mo289 days · national 8.6 mo
Approval rate at hearings55%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determinations for SSA. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the West Memphis Social Security office?

The West Memphis, AR Social Security office phone number is (866) 627-6994 and its fax is (833) 950-2692. SSA's national line is 1-800-772-1213.

What are the hours of the West Memphis Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in West Memphis?

202 Shoppingway Blvd, Suite B, West Memphis, AR 72301.

Where are disability appeal hearings held for the West Memphis office?

SSA lists the West Memphis field office among those served by the Memphis Hearing Office (Memphis, TN). Its average processing time is about 9.5 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.