The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code A80

Burbank, CA Social Security Office

The Social Security office in Burbank is at 1420 W Olive Ave, , Burbank, CA 91506. Phone: (888) 748-7699. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Pasadena hearing office (about 8.8 months on average).

Address, phone and office hours

Address1420 W Olive Ave,
Burbank, CA 91506
Phone(888) 748-7699
Fax(833) 950-3369
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office codeA80

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Burbank office

SSA lists the Burbank field office among the offices served by the Pasadena Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officePasadena, CA(866) 354-0220
Average processing time8.8 mo268 days · national 8.6 mo
Approval rate at hearings67%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Service Division. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Burbank Social Security office?

The Burbank, CA Social Security office phone number is (888) 748-7699 and its fax is (833) 950-3369. SSA's national line is 1-800-772-1213.

What are the hours of the Burbank Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Burbank?

1420 W Olive Ave, , Burbank, CA 91506.

Where are disability appeal hearings held for the Burbank office?

SSA lists the Burbank field office among those served by the Pasadena Hearing Office (Pasadena, CA). Its average processing time is about 8.8 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.