The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › California › Pasadena › 104 N Mentor Avenue

Social Security field office · code 957

Pasadena, CA Social Security Office

The Social Security office in Pasadena is at 104 N Mentor Avenue, Pasadena, CA 91106. Phone: (877) 255-1508. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Pasadena hearing office (about 8.8 months on average).

Address, phone and office hours

Address104 N Mentor Avenue
Pasadena, CA 91106
Phone(877) 255-1508
Fax(833) 902-2624
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code957

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Pasadena office

SSA lists the Pasadena field office among the offices served by the Pasadena Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officePasadena, CA(866) 354-0220
Average processing time8.8 mo268 days · national 8.6 mo
Approval rate at hearings67%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Service Division. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Pasadena Social Security office?

The Pasadena, CA Social Security office phone number is (877) 255-1508 and its fax is (833) 902-2624. SSA's national line is 1-800-772-1213.

What are the hours of the Pasadena Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Pasadena?

104 N Mentor Avenue, Pasadena, CA 91106.

Where are disability appeal hearings held for the Pasadena office?

SSA lists the Pasadena field office among those served by the Pasadena Hearing Office (Pasadena, CA). Its average processing time is about 8.8 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.