Contact the Puerto Rico DDS
| Purpose | Phone |
|---|---|
| Professional relations / consultative exams | 787-763-8989 |
| Professional relations / consultative exams | 787-754-6455 |
Office locations
| Office | Address |
|---|---|
| P.O. Box 71301 | P.O. Box 71301, San Juan, PR 00936-8401 787-763-8989 |
SSA publishes these DDS contacts for medical professionals and consultative examinations. If you have a claim in process, call the number printed on the letters the DDS sent you, or SSA at 1-800-772-1213.
What the DDS does in your claim
- Your Social Security field office takes the application and sends the medical part to the Puerto Rico DDS.
- A disability examiner requests your records from the doctors and hospitals you listed.
- If the records are not enough, the DDS can schedule a consultative examination with an independent doctor, paid by the program. Missing it without a good reason can lead to a denial.
- A medical or psychological consultant reviews the file and the DDS issues the decision.
- If you are denied, you have 60 days to request reconsideration, a complete review by someone at the DDS who did not take part in the first decision.
After the DDS: hearing offices in Puerto Rico
If reconsideration is also denied, you can request a hearing before an administrative law judge. These are the SSA hearing offices in Puerto Rico:
Frequently asked questions
What is the phone number for Puerto Rico Disability Determination Services?
SSA lists 787-763-8989 (Professional relations / consultative exams) for the Disability Determination Services. If you have a claim in process, the fastest route is the phone number printed on the DDS letters you received, or SSA at 1-800-772-1213.
Where is the Puerto Rico DDS office?
P.O. Box 71301: P.O. Box 71301, San Juan, PR 00936-8401.
What does the DDS do?
The Disability Determination Services is the Puerto Rico state agency that decides, for the Social Security Administration, whether you are medically disabled at the initial application and at reconsideration. It gathers your medical records and may schedule a consultative exam.
What if the DDS denies my claim?
You can ask for reconsideration within 60 days. If it is denied again, you can request a hearing before a judge at a hearing office in Puerto Rico.