Social Security offices in Puerto Rico by city
| City | Address | Phone |
|---|---|---|
| Aguadilla | 5000 Pedro Albizu Campos Ave | (833) 882-1201 |
| Arecibo | 880 Isaac Cruz Stgo St | (866) 754-3541 |
| Bayamon | 7 Fl, Road 2 Km 12.3, Metro Medical Center | (855) 748-7638 |
| Caguas | 30 Calle Padial Gatsby Bldg, Ste 328 | (833) 882-1200 |
| Carolina | 5829 Ave 65inf Ste 201, Escorial Shopping Ct | (833) 882-1202 |
| Fajardo | Road 3 Km 42.4 Quebrada Ward, Eastern Plaza Shopping Center | (855) 856-2728 |
| Guayama | 54 Rd 3 Albizu Campos Ave, Cfse Bldg 3 Flr | (866) 272-8158 |
| Guaynabo | F5 Ebano St, Ebano Office Center 2nd Fl | (866) 783-0627 |
| Humacao | 260 Boulevard Del Rio, Ste 295 | (866) 604-3335 |
| Manati | Esq Expreso To Ciales, Suite 6, Carr #2 | (866) 256-2681 |
| Mayaguez | 357 Hostos Ave, Office Pk Ii Bldg Ste 1 | (855) 620-5726 |
| Ponce | Ponce Towne Center, Ste 201 Caribbean Cinemas Bldg | (866) 328-1254 |
| San Juan | Ste 106, 654 Ave Munoz Rivera | (866) 270-0406 |
| Toa Alta | Pr #167 Km 14.6 Bo Ortiz, Plaza Los Palacios | (866) 401-2598 |
Hearing offices in Puerto Rico
| Office | Address | Avg. wait | Approval rate |
|---|---|---|---|
| San Juan | Capital Office Building, 10th Floor, 800 Ponce de Leon Avenue, San Juan 00907 (866) 262-0047 | 10.7 mo | 72% |
Puerto Rico Disability Determination Services
The Disability Determination Services decides the medical part of your claim at the first two levels. Phone: 787-763-8989 (Professional relations / consultative exams). If it denies your claim twice, you move to the hearing offices above.
Judges in Puerto Rico
The appeal path in Puerto Rico
- Initial claim: decided by Disability Determination Services.
- Reconsideration: request it within 60 days of the denial. How it works.
- Hearing: before an administrative law judge at a Puerto Rico hearing office. What to expect.
- Appeals Council and, after that, federal court. Details.
To apply for benefits or replace a card, use one of the field offices listed above.
Frequently asked questions
How many Social Security hearing offices are in Puerto Rico?
SSA lists 1 hearing office in Puerto Rico: San Juan.
What is the disability hearing approval rate in Puerto Rico?
Judges at Puerto Rico hearing offices approved 72% of the cases they decided in FY 2026, compared with 58% nationally.
How many Social Security offices are in Puerto Rico?
SSA lists 14 Social Security field offices in Puerto Rico, in 14 cities.
Which Puerto Rico hearing office is fastest?
In SSA's FY 2026 through July 31, 2026 report, the San Juan office had the shortest average processing time in Puerto Rico: 325 days (about 10.7 months).
Who decides disability claims in Puerto Rico?
The Disability Determination Services (DDS) decides initial claims and reconsiderations; phone 787-763-8989. Hearings are held by SSA judges at the hearing offices listed on this page.