The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code 271

San Juan, PR Social Security Office

The Social Security office in San Juan is at Ste 106, 654 Ave Munoz Rivera, San Juan, PR 00918. Phone: (866) 270-0406. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the San Juan hearing office (about 10.7 months on average).

Address, phone and office hours

AddressSte 106, 654 Ave Munoz Rivera
San Juan, PR 00918
Phone(866) 270-0406
Fax(833) 950-3321
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code271

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the San Juan office

SSA lists the San Juan field office among the offices served by the San Juan Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeSan Juan, PR(866) 262-0047
Average processing time10.7 mo325 days · national 8.6 mo
Approval rate at hearings72%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the San Juan Social Security office?

The San Juan, PR Social Security office phone number is (866) 270-0406 and its fax is (833) 950-3321. SSA's national line is 1-800-772-1213.

What are the hours of the San Juan Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in San Juan?

Ste 106, 654 Ave Munoz Rivera, San Juan, PR 00918.

Where are disability appeal hearings held for the San Juan office?

SSA lists the San Juan field office among those served by the San Juan Hearing Office (San Juan, PR). Its average processing time is about 10.7 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.