The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Frequently asked questions

Frequently Asked Questions

Quick answers about Social Security offices and disability appeals. Each answer links to a detailed guide with its official source.

Frequently asked questions

What is the Social Security phone number?

1-800-772-1213 (TTY 1-800-325-0778). Agents answer 8:00 a.m. to 7:00 p.m. local time, Monday through Friday. More

Do I need an appointment at a Social Security office?

SSA says that if you need in-person help, you must make an appointment to visit a local office.

Is a Social Security card free?

Yes. How to apply

How do I check my application status?

Online in my Social Security, or by calling 1-800-772-1213 and saying "application status". Details

How long do I have to appeal a denial?

60 days from the date you receive the notice; SSA presumes you receive it 5 days after the date on it. How to appeal

How long does a disability hearing take to get?

About 8.6 months on average nationally (FY 2026 through July 31, 2026). By office

What is the approval rate at disability hearings?

58% of decided cases in FY 2026. By judge and office

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Sources: SSA: Contact by phone · SSA: The appeals process