The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Florida › St Augustine › 2428 Old Moultrie Road

Social Security field office · code 870

St Augustine, FL Social Security Office

The Social Security office in St Augustine is at 2428 Old Moultrie Road, St Augustine, FL 32086. Phone: (877) 405-5867. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Jacksonville hearing office (about 8.3 months on average).

Address, phone and office hours

Address2428 Old Moultrie Road
St Augustine, FL 32086
Phone(877) 405-5867
Fax(833) 921-1883
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code870

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the St Augustine office

SSA lists the St Augustine field office among the offices served by the Jacksonville Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeJacksonville, FL(866) 931-0124
Average processing time8.3 mo253 days · national 8.6 mo
Approval rate at hearings51%FY 2026 · national 58%

Before the hearing, the medical decision is made by Division of Disability Determinations. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the St Augustine Social Security office?

The St Augustine, FL Social Security office phone number is (877) 405-5867 and its fax is (833) 921-1883. SSA's national line is 1-800-772-1213.

What are the hours of the St Augustine Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in St Augustine?

2428 Old Moultrie Road, St Augustine, FL 32086.

Where are disability appeal hearings held for the St Augustine office?

SSA lists the St Augustine field office among those served by the Jacksonville Hearing Office (Jacksonville, FL). Its average processing time is about 8.3 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.