The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Georgia › Macon › 3530 Riverside Drive

Social Security field office · code 603

Macon, GA Social Security Office

The Social Security office in Macon is at 3530 Riverside Drive, , Macon, GA 31210. Phone: (888) 759-3917. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Macon hearing office (about 8.6 months on average).

Address, phone and office hours

Address3530 Riverside Drive,
Macon, GA 31210
Phone(888) 759-3917
Fax(833) 950-2564
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code603

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Macon office

SSA lists the Macon field office among the offices served by the Macon Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeMacon, GA(866) 331-2191
Average processing time8.6 mo260 days · national 8.6 mo
Approval rate at hearings46%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Adjudication Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Macon Social Security office?

The Macon, GA Social Security office phone number is (888) 759-3917 and its fax is (833) 950-2564. SSA's national line is 1-800-772-1213.

What are the hours of the Macon Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Macon?

3530 Riverside Drive, , Macon, GA 31210.

Where are disability appeal hearings held for the Macon office?

SSA lists the Macon field office among those served by the Macon Hearing Office (Macon, GA). Its average processing time is about 8.6 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.