Address, phone and hours
| Address | Building 110, 2nd Floor, 4300 Goodfellow Boulevard St. Louis, MO 63120 |
|---|---|
| Phone | (877) 409-4579 |
| Fax | (833) 676-0151 |
| eFile fax | (877) 847-1604 |
| Mailing address | PO Box 8922, London, KY 40742 |
| Hours | 8:00 am to 4:30 pm |
This office holds hearings before administrative law judges. It does not issue Social Security cards or take new benefit applications: for that, visit your local Social Security field office in Missouri.
How long is the wait at the St. Louis hearing office?
SSA does not publish a processing time for this office in its latest report. Check the national figures in hearing wait times.
Judges at the St. Louis hearing office and approval rates
These are the administrative law judges (ALJs) listed for St. Louis National Hearing Center in SSA's FY 2026 disposition data. The approval rate is the share of decisions that were fully or partially favorable; dismissals are not counted as decisions. The office average was 45%, against 58% nationally.
| Judge | Decisions | Approved | Rate |
|---|---|---|---|
| Joseph R. Doyle | 329 | 33% | |
| Brian M. Steger | 324 | 46% | |
| Trina Mengesha-Brown | 286 | 48% | |
| Kathryn Preston | 267 | 43% | |
| Mattie Harvin-Woode | 183 | 51% | |
| Amy Benton | 62 | 42% |
Which field offices send cases to St. Louis National Hearing Center?
According to SSA, St. Louis National Hearing Center handles hearings for people served by these Social Security field offices:
NHCs are not open to the public.
If your local office is not listed, your hearing is handled elsewhere: check the Missouri hearing offices.
How to request a hearing at this office
- Your claim must first be denied at reconsideration.
- Request the hearing within 60 days of receiving the reconsideration denial (SSA presumes you received it 5 days after the date on the letter), online at ssa.gov or with form HA-501.
- The hearing office acknowledges your request and sends a notice about the ways to attend: in person, by video or by phone.
- You receive the Notice of Hearing at least 75 days before the hearing date.
- Send any remaining evidence at least 5 business days before the hearing. What happens at the hearing.
The previous decisions in Missouri are made by the Disability Determination Services. Full walkthrough: how to appeal a disability denial and what happens at the hearing.
Frequently asked questions
What is the phone number of the St. Louis hearing office?
The St. Louis National Hearing Center phone number is (877) 409-4579. Fax: (833) 676-0151.
Where is the St. Louis Social Security hearing office?
St. Louis National Hearing Center is located at Building 110, 2nd Floor, 4300 Goodfellow Boulevard, St. Louis, MO 63120.
What is the approval rate at the St. Louis hearing office?
In FY 2026, judges at St. Louis National Hearing Center approved 45% of the cases they decided (fully or partially favorable), versus 58% nationally.
Can I have my hearing by phone or video?
Yes. SSA offers hearings in person, by agency video, by online video (Microsoft Teams, only if you agree on form HA-56) and by phone. You can tell the hearing office which option you prefer.
Is this the same as the Missouri DDS?
No. The Disability Determination Services (DDS) makes the initial and reconsideration decisions. The hearing office handles the next step, the hearing before an administrative law judge.