The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code 497

Chicago, IL Social Security Office

The Social Security office in Chicago is at 6338 S Cottage Grove Ave, Chicago, IL 60637. Phone: (877) 402-0824. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Chicago hearing office (about 9.8 months on average).

Address, phone and office hours

Address6338 S Cottage Grove Ave
Chicago, IL 60637
Phone(877) 402-0824
Fax(833) 950-2802
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code497

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Chicago office

SSA lists the Chicago field office among the offices served by the Chicago Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeChicago, IL(866) 964-1719
Average processing time9.8 mo297 days · national 8.6 mo
Approval rate at hearings54%FY 2026 · national 58%

Before the hearing, the medical decision is made by Bureau of Disability Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Chicago Social Security office?

The Chicago, IL Social Security office phone number is (877) 402-0824 and its fax is (833) 950-2802. SSA's national line is 1-800-772-1213.

What are the hours of the Chicago Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Chicago?

6338 S Cottage Grove Ave, Chicago, IL 60637.

Where are disability appeal hearings held for the Chicago office?

SSA lists the Chicago field office among those served by the Chicago Hearing Office (Chicago, IL). Its average processing time is about 9.8 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.