The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code 701

Carroll, IA Social Security Office

The Social Security office in Carroll is at 818 Bella Vista Dr, , Carroll, IA 51401. Phone: (866) 572-8381. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Des Moines hearing office (about 7.8 months on average).

Address, phone and office hours

Address818 Bella Vista Dr,
Carroll, IA 51401
Phone(866) 572-8381
Fax(833) 515-0441
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code701

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Carroll office

SSA lists the Carroll field office among the offices served by the Des Moines Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeDes Moines, IA(877) 628-6577 Ext. 20826
Average processing time7.8 mo238 days · national 8.6 mo
Approval rate at hearings53%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services Bureau. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Carroll Social Security office?

The Carroll, IA Social Security office phone number is (866) 572-8381 and its fax is (833) 515-0441. SSA's national line is 1-800-772-1213.

What are the hours of the Carroll Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Carroll?

818 Bella Vista Dr, , Carroll, IA 51401.

Where are disability appeal hearings held for the Carroll office?

SSA lists the Carroll field office among those served by the Des Moines Hearing Office (Des Moines, IA). Its average processing time is about 7.8 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.