The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Iowa › Ottumwa › 2429 Northgate St

Social Security field office · code 694

Ottumwa, IA Social Security Office

The Social Security office in Ottumwa is at 2429 Northgate St, Suite A, Ottumwa, IA 52501. Phone: (866) 964-7394. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Des Moines hearing office (about 7.8 months on average).

Address, phone and office hours

Address2429 Northgate St, Suite A
Ottumwa, IA 52501
Phone(866) 964-7394
Fax(833) 515-0427
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code694

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Ottumwa office

SSA lists the Ottumwa field office among the offices served by the Des Moines Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeDes Moines, IA(877) 628-6577 Ext. 20826
Average processing time7.8 mo238 days · national 8.6 mo
Approval rate at hearings53%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services Bureau. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Ottumwa Social Security office?

The Ottumwa, IA Social Security office phone number is (866) 964-7394 and its fax is (833) 515-0427. SSA's national line is 1-800-772-1213.

What are the hours of the Ottumwa Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Ottumwa?

2429 Northgate St, Suite A, Ottumwa, IA 52501.

Where are disability appeal hearings held for the Ottumwa office?

SSA lists the Ottumwa field office among those served by the Des Moines Hearing Office (Des Moines, IA). Its average processing time is about 7.8 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.