The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code 438

Ashland, KY Social Security Office

The Social Security office in Ashland is at 1405 Greenup Avenue, Room 132, Ashland, KY 41101. Phone: (866) 269-3993. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Huntington hearing office (about 8.0 months on average).

Address, phone and office hours

Address1405 Greenup Avenue, Room 132
Ashland, KY 41101
Phone(866) 269-3993
Fax(833) 950-3151
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code438

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Ashland office

SSA lists the Ashland field office among the offices served by the Huntington Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeHuntington, WV(866) 592-1607
Average processing time8.0 mo244 days · national 8.6 mo
Approval rate at hearings45%FY 2026 · national 58%

Before the hearing, the medical decision is made by Kentucky Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Ashland Social Security office?

The Ashland, KY Social Security office phone number is (866) 269-3993 and its fax is (833) 950-3151. SSA's national line is 1-800-772-1213.

What are the hours of the Ashland Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Ashland?

1405 Greenup Avenue, Room 132, Ashland, KY 41101.

Where are disability appeal hearings held for the Ashland office?

SSA lists the Ashland field office among those served by the Huntington Hearing Office (Huntington, WV). Its average processing time is about 8.0 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.