The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Louisiana › New Orleans › 400 Poydras Street

Social Security field office · code 800

New Orleans, LA Social Security Office

The Social Security office in New Orleans is at 400 Poydras Street, Suite 500, New Orleans, LA 70130. Phone: (855) 257-0984. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the New Orleans hearing office (about 9.0 months on average).

Address, phone and office hours

Address400 Poydras Street, Suite 500
New Orleans, LA 70130
Phone(855) 257-0984
Fax(833) 950-3349
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code800

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the New Orleans office

SSA lists the New Orleans field office among the offices served by the New Orleans Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeNew Orleans, LA(888) 297-2210
Average processing time9.0 mo275 days · national 8.6 mo
Approval rate at hearings49%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the New Orleans Social Security office?

The New Orleans, LA Social Security office phone number is (855) 257-0984 and its fax is (833) 950-3349. SSA's national line is 1-800-772-1213.

What are the hours of the New Orleans Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in New Orleans?

400 Poydras Street, Suite 500, New Orleans, LA 70130.

Where are disability appeal hearings held for the New Orleans office?

SSA lists the New Orleans field office among those served by the New Orleans Hearing Office (New Orleans, LA). Its average processing time is about 9.0 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.