The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code 098

Kansas City, MO Social Security Office

The Social Security office in Kansas City is at 1800 E Truman Rd, , Kansas City, MO 64127. Phone: (888) 221-3612. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Kansas City hearing office (about 9.2 months on average).

Address, phone and office hours

Address1800 E Truman Rd,
Kansas City, MO 64127
Phone(888) 221-3612
Fax(833) 950-3561
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code098

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Kansas City office

SSA lists the Kansas City field office among the offices served by the Kansas City Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeKansas City, MO(888) 488-7742
Average processing time9.2 mo281 days · national 8.6 mo
Approval rate at hearings56%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Kansas City Social Security office?

The Kansas City, MO Social Security office phone number is (888) 221-3612 and its fax is (833) 950-3561. SSA's national line is 1-800-772-1213.

What are the hours of the Kansas City Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Kansas City?

1800 E Truman Rd, , Kansas City, MO 64127.

Where are disability appeal hearings held for the Kansas City office?

SSA lists the Kansas City field office among those served by the Kansas City Hearing Office (Kansas City, MO). Its average processing time is about 9.2 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.