The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code B96

West Seneca, NY Social Security Office

The Social Security office in West Seneca is at 1900 Ridge Rd, Suite 120, West Seneca, NY 14224. Phone: (800) 647-9195. Hours: Monday 9:00 AM - 4:00 PM; Tuesday 9:00 AM - 4:00 PM; Wednesday 9:00 AM - 4:00 PM; Thursday CLOSED - CLOSED; Friday 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Buffalo hearing office (about 8.6 months on average).

Address, phone and office hours

Address1900 Ridge Rd, Suite 120
West Seneca, NY 14224
Phone(800) 647-9195
Fax(833) 950-2968
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
ThursdayCLOSED - CLOSED
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office codeB96

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the West Seneca office

SSA lists the West Seneca field office among the offices served by the Buffalo Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeBuffalo, NY(866) 348-5819
Average processing time8.6 mo261 days · national 8.6 mo
Approval rate at hearings53%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the West Seneca Social Security office?

The West Seneca, NY Social Security office phone number is (800) 647-9195 and its fax is (833) 950-2968. SSA's national line is 1-800-772-1213.

What are the hours of the West Seneca Social Security office?

Monday 9:00 AM - 4:00 PM; Tuesday 9:00 AM - 4:00 PM; Wednesday 9:00 AM - 4:00 PM; Thursday CLOSED - CLOSED; Friday 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in West Seneca?

1900 Ridge Rd, Suite 120, West Seneca, NY 14224.

Where are disability appeal hearings held for the West Seneca office?

SSA lists the West Seneca field office among those served by the Buffalo Hearing Office (Buffalo, NY). Its average processing time is about 8.6 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.