The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › North Carolina › Mount Airy › 1187 N Andy Griffith Pkwy

Social Security field office · code B16

Mount Airy, NC Social Security Office

The Social Security office in Mount Airy is at 1187 N Andy Griffith Pkwy, Mount Airy, NC 27030. Phone: (866) 587-4418. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Greensboro hearing office (about 8.8 months on average).

Address, phone and office hours

Address1187 N Andy Griffith Pkwy
Mount Airy, NC 27030
Phone(866) 587-4418
Fax(833) 950-3129
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office codeB16

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Mount Airy office

SSA lists the Mount Airy field office among the offices served by the Greensboro Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeGreensboro, NC(866) 690-2091
Average processing time8.8 mo269 days · national 8.6 mo
Approval rate at hearings65%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Mount Airy Social Security office?

The Mount Airy, NC Social Security office phone number is (866) 587-4418 and its fax is (833) 950-3129. SSA's national line is 1-800-772-1213.

What are the hours of the Mount Airy Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Mount Airy?

1187 N Andy Griffith Pkwy, Mount Airy, NC 27030.

Where are disability appeal hearings held for the Mount Airy office?

SSA lists the Mount Airy field office among those served by the Greensboro Hearing Office (Greensboro, NC). Its average processing time is about 8.8 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.