The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › North Carolina › New Bern › 1420 Mccarthy Blvd

Social Security field office · code 334

New Bern, NC Social Security Office

The Social Security office in New Bern is at 1420 Mccarthy Blvd, New Bern, NC 28562. Phone: (888) 491-1885. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Fayetteville hearing office (about 8.9 months on average).

Address, phone and office hours

Address1420 Mccarthy Blvd
New Bern, NC 28562
Phone(888) 491-1885
Fax(833) 950-2842
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code334

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the New Bern office

SSA lists the New Bern field office among the offices served by the Fayetteville Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeFayetteville, NC(888) 552-7169
Average processing time8.9 mo270 days · national 8.6 mo
Approval rate at hearings65%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the New Bern Social Security office?

The New Bern, NC Social Security office phone number is (888) 491-1885 and its fax is (833) 950-2842. SSA's national line is 1-800-772-1213.

What are the hours of the New Bern Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in New Bern?

1420 Mccarthy Blvd, New Bern, NC 28562.

Where are disability appeal hearings held for the New Bern office?

SSA lists the New Bern field office among those served by the Fayetteville Hearing Office (Fayetteville, NC). Its average processing time is about 8.9 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.