The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Ohio › Cleveland › 4321 Lorain Ave Ste B

Social Security field office · code 431

Cleveland, OH Social Security Office

The Social Security office in Cleveland is at 4321 Lorain Ave Ste B, Cleveland, OH 44113. Phone: (877) 876-3172. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Cleveland hearing office (about 7.9 months on average).

Address, phone and office hours

Address4321 Lorain Ave Ste B
Cleveland, OH 44113
Phone(877) 876-3172
Fax(833) 596-0591
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code431

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Cleveland office

SSA lists the Cleveland field office among the offices served by the Cleveland Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeCleveland, OH(877) 402-0822
Average processing time7.9 mo241 days · national 8.6 mo
Approval rate at hearings51%FY 2026 · national 58%

Before the hearing, the medical decision is made by Opportunities for Ohioans with Disabilities. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Cleveland Social Security office?

The Cleveland, OH Social Security office phone number is (877) 876-3172 and its fax is (833) 596-0591. SSA's national line is 1-800-772-1213.

What are the hours of the Cleveland Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Cleveland?

4321 Lorain Ave Ste B, Cleveland, OH 44113.

Where are disability appeal hearings held for the Cleveland office?

SSA lists the Cleveland field office among those served by the Cleveland Hearing Office (Cleveland, OH). Its average processing time is about 7.9 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.