The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Ohio › New Philadelphia › 1260 Monroe St NW

Social Security field office · code 416

New Philadelphia, OH Social Security Office

The Social Security office in New Philadelphia is at 1260 Monroe St NW, Suite 1c, New Philadelphia, OH 44663. Phone: (866) 731-4236. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Akron hearing office (about 7.8 months on average).

Address, phone and office hours

Address1260 Monroe St NW, Suite 1c
New Philadelphia, OH 44663
Phone(866) 731-4236
Fax(833) 950-3729
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code416

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the New Philadelphia office

SSA lists the New Philadelphia field office among the offices served by the Akron Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeAkron, OH(866) 708-3209
Average processing time7.8 mo236 days · national 8.6 mo
Approval rate at hearings53%FY 2026 · national 58%

Before the hearing, the medical decision is made by Opportunities for Ohioans with Disabilities. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the New Philadelphia Social Security office?

The New Philadelphia, OH Social Security office phone number is (866) 731-4236 and its fax is (833) 950-3729. SSA's national line is 1-800-772-1213.

What are the hours of the New Philadelphia Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in New Philadelphia?

1260 Monroe St NW, Suite 1c, New Philadelphia, OH 44663.

Where are disability appeal hearings held for the New Philadelphia office?

SSA lists the New Philadelphia field office among those served by the Akron Hearing Office (Akron, OH). Its average processing time is about 7.8 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.