Address, phone and office hours
| Address | 300 Lackawanna Ave, Suite 117 The Marketplace At Steamtown Scranton, PA 18503 |
|---|---|
| Phone | (866) 635-0767 |
| Fax | (833) 950-2886 |
| Monday | 9:00 AM - 4:00 PM |
| Tuesday | 9:00 AM - 4:00 PM |
| Wednesday | 9:00 AM - 4:00 PM |
| Thursday | 9:00 AM - 4:00 PM |
| Friday | 9:00 AM - 4:00 PM |
| Saturday–Sunday | Closed |
| SSA office code | 202 |
Appealing a disability decision from the Scranton office
SSA lists the Scranton field office among the offices served by the Wilkes-Barre Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.
Before the hearing, the medical decision is made by Bureau of Disability Determination. Read how to appeal a denial (60-day deadline) and what happens at the hearing.
What you can do at this office
- Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
- Replace a Social Security card or update your name.
- Request a reconsideration or a hearing if your claim was denied (forms).
- Report changes that affect your benefits and get benefit verification letters.
Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.
Frequently asked questions
What is the phone number of the Scranton Social Security office?
The Scranton, PA Social Security office phone number is (866) 635-0767 and its fax is (833) 950-2886. SSA's national line is 1-800-772-1213.
What are the hours of the Scranton Social Security office?
Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.
Where is the Social Security office in Scranton?
300 Lackawanna Ave, Suite 117 The Marketplace At Steamtown, Scranton, PA 18503.
Where are disability appeal hearings held for the Scranton office?
SSA lists the Scranton field office among those served by the Wilkes-Barre Hearing Office (Wilkes-Barre, PA). Its average processing time is about 9.0 months.
Do I need an appointment?
SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.