The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code 237

West Chester, PA Social Security Office

The Social Security office in West Chester is at 1101 West Chester Pike, West Chester, PA 19382. Phone: (888) 306-3216. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Philadelphia hearing office (about 8.8 months on average).

Address, phone and office hours

Address1101 West Chester Pike
West Chester, PA 19382
Phone(888) 306-3216
Fax(833) 787-1782
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code237

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the West Chester office

SSA lists the West Chester field office among the offices served by the Philadelphia Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officePhiladelphia, PA(866) 964-6288
Average processing time8.8 mo268 days · national 8.6 mo
Approval rate at hearings56%FY 2026 · national 58%

Before the hearing, the medical decision is made by Bureau of Disability Determination. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the West Chester Social Security office?

The West Chester, PA Social Security office phone number is (888) 306-3216 and its fax is (833) 787-1782. SSA's national line is 1-800-772-1213.

What are the hours of the West Chester Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in West Chester?

1101 West Chester Pike, West Chester, PA 19382.

Where are disability appeal hearings held for the West Chester office?

SSA lists the West Chester field office among those served by the Philadelphia Hearing Office (Philadelphia, PA). Its average processing time is about 8.8 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.