The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Tennessee › Greeneville › 1618 Old Tusculum Road

Social Security field office · code 575

Greeneville, TN Social Security Office

The Social Security office in Greeneville is at 1618 Old Tusculum Road, Greeneville, TN 37745. Phone: (877) 405-0416. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Kingsport hearing office (about 7.6 months on average).

Address, phone and office hours

Address1618 Old Tusculum Road
Greeneville, TN 37745
Phone(877) 405-0416
Fax(833) 905-2056
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code575

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Greeneville office

SSA lists the Greeneville field office among the offices served by the Kingsport Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeKingsport, TN(888) 632-6913
Average processing time7.6 mo232 days · national 8.6 mo
Approval rate at hearings56%FY 2026 · national 58%

Before the hearing, the medical decision is made by Tennessee Disability Determinations Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Greeneville Social Security office?

The Greeneville, TN Social Security office phone number is (877) 405-0416 and its fax is (833) 905-2056. SSA's national line is 1-800-772-1213.

What are the hours of the Greeneville Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Greeneville?

1618 Old Tusculum Road, Greeneville, TN 37745.

Where are disability appeal hearings held for the Greeneville office?

SSA lists the Greeneville field office among those served by the Kingsport Hearing Office (Kingsport, TN). Its average processing time is about 7.6 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.