The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security field office · code 572

Johnson City, TN Social Security Office

The Social Security office in Johnson City is at 818 Sunset Drive, Suite 203, Johnson City, TN 37604. Phone: (866) 964-5059. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Kingsport hearing office (about 7.6 months on average).

Address, phone and office hours

Address818 Sunset Drive, Suite 203
Johnson City, TN 37604
Phone(866) 964-5059
Fax(833) 597-0130
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code572

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Johnson City office

SSA lists the Johnson City field office among the offices served by the Kingsport Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeKingsport, TN(888) 632-6913
Average processing time7.6 mo232 days · national 8.6 mo
Approval rate at hearings56%FY 2026 · national 58%

Before the hearing, the medical decision is made by Tennessee Disability Determinations Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Johnson City Social Security office?

The Johnson City, TN Social Security office phone number is (866) 964-5059 and its fax is (833) 597-0130. SSA's national line is 1-800-772-1213.

What are the hours of the Johnson City Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Johnson City?

818 Sunset Drive, Suite 203, Johnson City, TN 37604.

Where are disability appeal hearings held for the Johnson City office?

SSA lists the Johnson City field office among those served by the Kingsport Hearing Office (Kingsport, TN). Its average processing time is about 7.6 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.