The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Tennessee › Kingsport › 2401 South Wilcox Dr

Social Security field office · code 579

Kingsport, TN Social Security Office

The Social Security office in Kingsport is at 2401 South Wilcox Dr, Kingsport, TN 37660. Phone: (888) 487-0161. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Kingsport hearing office (about 7.6 months on average).

Address, phone and office hours

Address2401 South Wilcox Dr
Kingsport, TN 37660
Phone(888) 487-0161
Fax(833) 905-2064
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code579

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Kingsport office

SSA lists the Kingsport field office among the offices served by the Kingsport Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeKingsport, TN(888) 632-6913
Average processing time7.6 mo232 days · national 8.6 mo
Approval rate at hearings56%FY 2026 · national 58%

Before the hearing, the medical decision is made by Tennessee Disability Determinations Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Kingsport Social Security office?

The Kingsport, TN Social Security office phone number is (888) 487-0161 and its fax is (833) 905-2064. SSA's national line is 1-800-772-1213.

What are the hours of the Kingsport Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Kingsport?

2401 South Wilcox Dr, Kingsport, TN 37660.

Where are disability appeal hearings held for the Kingsport office?

SSA lists the Kingsport field office among those served by the Kingsport Hearing Office (Kingsport, TN). Its average processing time is about 7.6 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.