The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Texas › Mcallen › 3004 N Mccoll Rd

Social Security field office · code 841

Mcallen, TX Social Security Office

The Social Security office in Mcallen is at 3004 N Mccoll Rd, Mcallen, TX 78501. Phone: (855) 886-9628. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Rio Grande Valley hearing office (about 8.0 months on average).

Address, phone and office hours

Address3004 N Mccoll Rd
Mcallen, TX 78501
Phone(855) 886-9628
Fax(833) 436-4145
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code841

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Mcallen office

SSA lists the Mcallen field office among the offices served by the Rio Grande Valley Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeRio Grande Valley, TX(877) 452-6985
Average processing time8.0 mo242 days · national 8.6 mo
Approval rate at hearings55%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Mcallen Social Security office?

The Mcallen, TX Social Security office phone number is (855) 886-9628 and its fax is (833) 436-4145. SSA's national line is 1-800-772-1213.

What are the hours of the Mcallen Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Mcallen?

3004 N Mccoll Rd, Mcallen, TX 78501.

Where are disability appeal hearings held for the Mcallen office?

SSA lists the Mcallen field office among those served by the Rio Grande Valley Hearing Office (Rio Grande Valley, TX). Its average processing time is about 8.0 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.