The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Texas › Tyler › 5509 Donnybrook Ave

Social Security field office · code 819

Tyler, TX Social Security Office

The Social Security office in Tyler is at 5509 Donnybrook Ave, Tyler, TX 75703. Phone: (877) 319-5707. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Dallas (North) hearing office (about 8.5 months on average).

Address, phone and office hours

Address5509 Donnybrook Ave
Tyler, TX 75703
Phone(877) 319-5707
Fax(833) 519-3207
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code819

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Tyler office

SSA lists the Tyler field office among the offices served by the Dallas North Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeDallas (North), TX(866) 331-7135
Average processing time8.5 mo258 days · national 8.6 mo
Approval rate at hearings64%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Tyler Social Security office?

The Tyler, TX Social Security office phone number is (877) 319-5707 and its fax is (833) 519-3207. SSA's national line is 1-800-772-1213.

What are the hours of the Tyler Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Tyler?

5509 Donnybrook Ave, Tyler, TX 75703.

Where are disability appeal hearings held for the Tyler office?

SSA lists the Tyler field office among those served by the Dallas North Hearing Office (Dallas (North), TX). Its average processing time is about 8.5 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.