The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Texas › Waxahachie › 100 Dean Box Drive

Social Security field office · code D20

Waxahachie, TX Social Security Office

The Social Security office in Waxahachie is at 100 Dean Box Drive, , Waxahachie, TX 75165. Phone: (866) 563-1912. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Dallas (North) hearing office (about 8.5 months on average).

Address, phone and office hours

Address100 Dean Box Drive,
Waxahachie, TX 75165
Phone(866) 563-1912
Fax(833) 939-2014
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office codeD20

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Waxahachie office

SSA lists the Waxahachie field office among the offices served by the Dallas North Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeDallas (North), TX(866) 331-7135
Average processing time8.5 mo258 days · national 8.6 mo
Approval rate at hearings64%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Waxahachie Social Security office?

The Waxahachie, TX Social Security office phone number is (866) 563-1912 and its fax is (833) 939-2014. SSA's national line is 1-800-772-1213.

What are the hours of the Waxahachie Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Waxahachie?

100 Dean Box Drive, , Waxahachie, TX 75165.

Where are disability appeal hearings held for the Waxahachie office?

SSA lists the Waxahachie field office among those served by the Dallas North Hearing Office (Dallas (North), TX). Its average processing time is about 8.5 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.