The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Massachusetts › Fitchburg › 881 Main St 1st Floor

Social Security field office · code 040

Fitchburg, MA Social Security Office

The Social Security office in Fitchburg is at 881 Main St 1st Floor, Philbin Fed Bldg, Fitchburg, MA 01420. Phone: (877) 319-0728. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Boston hearing office (about 10.2 months on average).

Address, phone and office hours

Address881 Main St 1st Floor, Philbin Fed Bldg
Fitchburg, MA 01420
Phone(877) 319-0728
Fax(833) 902-2520
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code040

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Fitchburg office

SSA lists the Fitchburg field office among the offices served by the Boston Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeBoston, MA(888) 870-7573
Average processing time10.2 mo311 days · national 8.6 mo
Approval rate at hearings54%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Fitchburg Social Security office?

The Fitchburg, MA Social Security office phone number is (877) 319-0728 and its fax is (833) 902-2520. SSA's national line is 1-800-772-1213.

What are the hours of the Fitchburg Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Fitchburg?

881 Main St 1st Floor, Philbin Fed Bldg, Fitchburg, MA 01420.

Where are disability appeal hearings held for the Fitchburg office?

SSA lists the Fitchburg field office among those served by the Boston Hearing Office (Boston, MA). Its average processing time is about 10.2 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.