The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

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Social Security offices and disability appeals

Social Security Offices in Massachusetts

SSA has 30 field offices in Massachusetts. For disability appeals, there are3 SSA hearing offices (Boston, Lawrence, Springfield). Judges there approved 58% of decided cases in FY 2026 (national: 58%). Initial claims and reconsiderations are decided by the Disability Determination Services.

Social Security offices in Massachusetts by city

Addresses, phones and hours from SSA's official field office file.

Hearing offices in Massachusetts

OfficeAddressAvg. waitApproval rate
BostonThomas P. O'Neill, Jr. Federal Building, 10 Causeway Street, 6th floor, Room 601, Boston 02222
(888) 870-7573
10.2 mo54%
LawrenceSuite 301, 439 South Union Street, Lawrence 01843
(877) 405-9189
9.6 mo61%
SpringfieldSuite 450, 1441 Main Street, Springfield 01103
(866) 964-5058
10.9 mo61%

Average processing time from SSA's FY 2026 through July 31, 2026 report. Approval rate: fully + partially favorable decisions, FY 2026.

Massachusetts Disability Determination Services

The Disability Determination Services decides the medical part of your claim at the first two levels. Phone: 617-727-1600 (Professional relations / consultative exams). If it denies your claim twice, you move to the hearing offices above.

Judges in Massachusetts

The appeal path in Massachusetts

  1. Initial claim: decided by Disability Determination Services.
  2. Reconsideration: request it within 60 days of the denial. How it works.
  3. Hearing: before an administrative law judge at a Massachusetts hearing office. What to expect.
  4. Appeals Council and, after that, federal court. Details.

To apply for benefits or replace a card, use one of the field offices listed above.

Frequently asked questions

How many Social Security hearing offices are in Massachusetts?

SSA lists 3 hearing offices in Massachusetts: Boston, Lawrence, Springfield.

What is the disability hearing approval rate in Massachusetts?

Judges at Massachusetts hearing offices approved 58% of the cases they decided in FY 2026, compared with 58% nationally.

How many Social Security offices are in Massachusetts?

SSA lists 30 Social Security field offices in Massachusetts, in 30 cities.

Which Massachusetts hearing office is fastest?

In SSA's FY 2026 through July 31, 2026 report, the Lawrence office had the shortest average processing time in Massachusetts: 292 days (about 9.6 months).

Who decides disability claims in Massachusetts?

The Disability Determination Services (DDS) decides initial claims and reconsiderations; phone 617-727-1600. Hearings are held by SSA judges at the hearing offices listed on this page.