The Social Security Directory
Independent guide built from public SSA data. Not affiliated with the Social Security Administration. Apply, appeal and check your case only on ssa.gov.

Home › Massachusetts › Pittsfield › 78 Center St

Social Security field office · code 037

Pittsfield, MA Social Security Office

The Social Security office in Pittsfield is at 78 Center St, Federal Bldg Suite 101, Pittsfield, MA 01201. Phone: (866) 446-7111. Hours: Monday to Friday, 9:00 AM - 4:00 PM. If you appeal a disability decision, your hearing goes to the Springfield hearing office (about 10.9 months on average).

Address, phone and office hours

Address78 Center St, Federal Bldg Suite 101
Pittsfield, MA 01201
Phone(866) 446-7111
Fax(833) 902-2514
Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday–SundayClosed
SSA office code037

Address, phone and hours from SSA's official field office file. Offices close on federal holidays.

Appealing a disability decision from the Pittsfield office

SSA lists the Pittsfield field office among the offices served by the Springfield Hearing Office. That is where an administrative law judge will hear your case if your claim is denied at reconsideration.

Hearing officeSpringfield, MA(866) 964-5058
Average processing time10.9 mo330 days · national 8.6 mo
Approval rate at hearings61%FY 2026 · national 58%

Before the hearing, the medical decision is made by Disability Determination Services. Read how to appeal a denial (60-day deadline) and what happens at the hearing.

What you can do at this office

  • Apply for retirement, disability (SSDI), SSI, survivors and spouse benefits. Social Security card applications too.
  • Replace a Social Security card or update your name.
  • Request a reconsideration or a hearing if your claim was denied (forms).
  • Report changes that affect your benefits and get benefit verification letters.

Many of these services can be done online at ssa.gov or by calling 1-800-772-1213. See how to schedule an appointment.

Frequently asked questions

What is the phone number of the Pittsfield Social Security office?

The Pittsfield, MA Social Security office phone number is (866) 446-7111 and its fax is (833) 902-2514. SSA's national line is 1-800-772-1213.

What are the hours of the Pittsfield Social Security office?

Monday to Friday, 9:00 AM - 4:00 PM, according to SSA. It is closed on weekends and federal holidays.

Where is the Social Security office in Pittsfield?

78 Center St, Federal Bldg Suite 101, Pittsfield, MA 01201.

Where are disability appeal hearings held for the Pittsfield office?

SSA lists the Pittsfield field office among those served by the Springfield Hearing Office (Springfield, MA). Its average processing time is about 10.9 months.

Do I need an appointment?

SSA says that if you need in-person help, you must make an appointment to visit a local office. Call the office or 1-800-772-1213 (8:00 a.m. to 7:00 p.m. local time, Monday to Friday). Many services are also available online at ssa.gov.